Stoneware is a ceramic material group that is fired at over 1,200 °C. This high-temperature firing fuses clay and glaze at a molecular level – the result is a dense, waterproof, and extraordinarily robust material.

Unlike industrially manufactured dinnerware, stoneware contains natural minerals such as iron oxide and feldspar, which give it weight, earthiness, and its distinctive character. No chipping, no fading – the glaze is part of the piece, not a layer on top.

Porcelain is fired from pure kaolin at 1,250–1,450 °C. It is white, translucent, and thin-walled – the classic for elegant table settings. Due to its purity, porcelain is particularly smooth and light.

Stoneware, on the other hand, contains natural minerals, is thicker, heavier, and more colorful. It appears warmer and more rustic – ideal for everyday use and conscious enjoyment. Both materials have their strengths, and both are available at Töpferkunst – depending on the collection and desired style.

Reactive glaze is a ceramic glaze that undergoes chemical reactions with the clay and kiln atmosphere during firing at over 1,200 °C. The resulting patterns – flow marks, color gradients, organic textures – are not reproducible.

Each piece is therefore a true one-of-a-kind. The fact that two plates from the same collection look different is not a defect – it is the hallmark of genuine craftsmanship.

Yes – completely. High-fired stoneware is dishwasher safe at temperatures up to 65 °C. Due to the high-temperature firing, the glaze is insolubly bonded to the body – there is no coating that could peel off.

Tip: Do not allow the bottom to rub against other ceramic pieces to avoid scratches.

Yes, completely. No metal, no gold decor – no risks in the microwave. Our dinnerware is suitable for daily microwave use.

Yes. All glazes at Töpferkunst are food-safe and tested for harmful substances. The high-temperature firing at over 1,200 °C ensures that glaze and clay are insolubly bonded – no harmful substances can transfer to food.

This is intentional and a mark of quality. The reactive glaze reacts individually to the clay, firing atmosphere, and position in the kiln during firing. No craftsman can fully control this process.

These variations are not a defect – they are proof of genuine craftsmanship. Each piece is unique.

• First Use: Rinse briefly with warm water – removes any dust residue from transport.
• Dishwasher: Suitable up to 65 °C. Do not let the bottom rub against other ceramics.
• Microwave: Fully suitable.
• Oven: Not recommended – our dinnerware is not oven-safe.
• Coasters: Felt glides on the bottom protect delicate table and shelf surfaces.
• Patina: Over time, stoneware develops a natural patina – a sign of use and part of the piece's history.

We offer all common payment methods:

• Credit card (charged upon order completion)
• PayPal & PayPal Express
• Klarna – Invoice (Pay Later), Installment purchase, Instant transfer
• Amazon Pay, Google Pay, Apple Pay
• Shop Pay, Bancontact, EPS, BLIK, iDEAL, MobilePay
• Advance payment via bank transfer

When paying by credit card, your credit card account will be charged directly upon conclusion of the contract, i.e., when submitting the order.

A cancellation is possible as long as the order has not yet been shipped. Please contact us as soon as possible via our contact form or by email at info@toepferkunst.com.

If the goods are already on their way, you have the statutory right of withdrawal of 14 days from receipt of the goods.

After completing your order, you will automatically receive a confirmation email with all order details. The invoice will also be sent by email. Please check your spam folder if you have not received an email.

Yes. We regularly offer promotions, seasonal discounts, and special offers. The quickest way to find out is through our newsletter – simply sign up on the homepage to be informed first.

• Germany: 2–4 business days – free
• International: 3–8 business days – €2.99

No delivery on Sundays and public holidays. For orders with multiple items of different delivery times, the longest delivery time applies.

We currently ship to the following countries:

• Germany (free)
• Austria, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Portugal, Sweden, Spain, Czech Republic, Lithuania (each €2.99)

For deliveries outside the EU, additional customs duties or taxes may apply, which are to be borne by the recipient.

After shipping, you will receive an email with your tracking number and a link to track your shipment.

If you have not received a shipping confirmation, please check your spam folder or contact us via our contact form or by email at info@toepferkunst.com.

Please check your package carefully upon delivery. If anything arrived damaged, we need the following from you:

• Photos of the damaged parts
• A photo of the labels affixed to the package
• A written statement: how many parts are affected and which items – as pictures can sometimes be deceiving

Send everything to info@toepferkunst.com or via our contact form. We will arrange for a replacement or credit note if no replacement is available – we will find the best solution together.

You have a 14-day right of withdrawal from the day you received the goods. A reason is not necessary.

You can notify us of your withdrawal by email at widerruf@toepferkunst.com or via our contact form.

The return address will be communicated to you after you submit your withdrawal, as we have multiple locations. Please await confirmation before returning the goods – this will help you avoid unnecessary costs.

Submit your withdrawal: widerruf@toepferkunst.com or contact form.

After you notify us of your withdrawal, you will receive the return address and further information from us. You then have 14 days to return the goods. The deadline is met if you send the goods before the expiry of these 14 days.

Upon receipt of the return, we will promptly refund the purchase price – including original shipping costs – using the same payment method you used for the order.

The direct costs of the return are borne by the customer. This applies to regular withdrawals.

In the event of transport damage or a product defect attributable to our side, Töpferkunst will bear the costs – in this case, please contact us via our contact form or by email at info@toepferkunst.com.

We currently do not offer personalization. The entire range is available from stock and shipped without individual adjustments.

We are currently an online-only shop. This means: no opening hours, no travel – direct shipping to your home, free in Germany.

• General inquiries: Contact form or info@toepferkunst.com
• Cancellation & Return: widerruf@toepferkunst.com

We usually reply within one business day – personally and directly.